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Frequently Asked Questions

Frequently Asked Questions

PRIVACY

1. Can children use BANKOFF services?

BANKOFF does not allow persons under the age of 18 to use Bankoff services.

2. What about cookies and other identifiers?

We use cookies and similar tools to improve your user experience, provide our services, and understand how customers use our services so that we can make improvements.

The cookie banner in your browser will tell you how to accept or decline cookies.

3. Does BANKOFF share my personal information?

Information about our users is an important part of our business and we do not sell our users' personal information to others. BANKOFF shares users' personal information only as described below and with the subsidiaries or affiliates of BANKOFF that are either subject to this Privacy Notice or adhere to security measures at least no less than those described in this privacy notice. Third party service providers. We employ other companies and individuals to perform functions on our behalf. Examples include data analysis, marketing assistance, payment processing, content transfer, credit risk assessment and management. These third-party service providers have access only to personal information necessary to perform their functions and cannot use it for other purposes. In addition, they must process personal information in accordance with our contractual agreements and only in accordance with applicable data protection laws.

Business transfer. As we continue to develop our business, we can sell or buy other businesses or services. In such transactions, user information is usually one of the transferred business assets, but remains the subject to the promises made in any pre-existing privacy notice (unless, of course, the user agrees otherwise). In addition, in the unlikely event BANKOFF or substantially all of its assets are acquired, user information will be one of the transferred assets.

Protecting BANKOFF and others. We disclose account information and other personal information when we believe its disclosure is appropriate in accordance with the law or our regulatory obligations; enforce or apply our terms of use and other agreements; or protect the rights, property and safety of BANKOFF, our users or others. This includes sharing information with other companies and organizations to protect against fraud and reduce credit risk.

5. How secure is my information?

We design our systems taking into account your security and privacy. We are working to ensure the security of your personal information during transmission using encryption protocols and software.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personal information. Our security procedures mean that we may ask you to verify your identity to protect you against unauthorized access to your account password. We recommend using a unique password for your BANKOFF account, which is not used for other online accounts and log out when you finish using a shared computer.

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